Tele-behavioral Health for Employees: Where Do We Go From Here?
The pandemic created huge demand for tele-behavioral health and a re-tooling of practices by providers.
What have we learned about utilization, outcomes and employee satisfaction? How will regulations, plan coverage and industry developments support – or create obstacles for – tele-behavioral health now and in the future?
Where do we go from here?
Sandi Stein - Chair
Sandi Stein is the senior vice president, global head of total rewards at Brown Brothers Harriman & Co., the last privately held bank in the United States. At BBH, which she joined in March 2012, Stein is responsible for furthering the global rewards agenda to ensure that compensation and benefits align with the organization’s overall business strategy while designing meaningful and competitive programs that motivate and support the workforce. She leads an award-winning, well-being program. Sandi is also the global chair of BBH’s Pride Network.
Prior to joining BBH, she was vice president of global benefits, including global mobility, at NYSE Euronext, and was responsible for delivering competitive, best-in-class benefits programs for the organization and related subsidiary companies.
Stein joined Securities Industry Automation Corp. in 1991 as a 401(k) benefits specialist. In 2006, the company became a wholly-owned subsidiary of the New York Stock Exchange, where she assumed the lead HR/benefits role.
Stein earned a bachelor’s degree in psychology from SUNY Albany and completed coursework as a certified financial planner from New York University.
D. Mark Wilson
Mark Wilson is Vice President of Health and Employment Policy and Chief Economist for HR Policy Association in Washington, D.C. In this position he provides research and analysis of the employment impacts and costs of workplace related legislation and regulations. Mark is also the Principal of Applied Economic Strategies, LLC where he provides economic, public policy, and regulatory impact research to business, government, and judicial decision-makers. His recent work has focused on the Affordable Care Act, the Healthy Families Act (paid leave), and various Department of Labor regulations, as well as the analysis of recent labor market and compensation trends.
He has over 25 years of economic policy experience including serving seven years as Deputy Assistant Secretary for Employment Standards Administration at the U.S. Department of Labor for President Bush. There he oversaw and administered the Wage and Hour Division, the Office of Federal Contract Compliance Programs, and the Office of Labor-Management Standards. Mr. Wilson was also a Research Fellow at The Heritage Foundation, and Senior Economist, in the Office of the Assistant Secretary for Policy, U.S. Department of Labor.
Mr. Wilson has published or co-authored over 80 research papers, testified more than 12 times before Congress, and has frequently briefed members of Congress and the Administration. He has also appeared on a number of national radio and television shows, including, CNN, CNBC, Fox News, and C-SPAN, as well as publishing numerous op-eds in the Wall Street Journal, the New York Times, the Washington Times, and various state newspapers.
Mr. Wilson has a B.A. in economics, and minors in finance and statistics from Kent State University, as well as masters degree studies in economics at George Washington University. He is a member of the American Economic Association and the National Association for Business Economics.
Staff Vice President, Total Health Clinical Strategy (2017 to present)
Anthem National Accounts
As a member of Anthem National Account Management Leadership Team, lead Total Health Account Management team (Behavioral Health-EAP and Clinical Account Management) with responsibility for defining clinical and population health strategies, targets and plans in collaboration with Sales, Account Management, Digital, Analytics and Reporting, Service Experience and Clinical and Behavioral Health Solutions.
Mercer Health and Benefits, LLC
North American Total Health Management Specialty Practice Leader (2015 to 2017)
Led Mercer's Total Health Management specialty practice in U.S. and Canada. Practice focuses on helping clients deploy strategies and tactics that improve the health, well-being and productivity of the workforce to improve business performance. Team members consist of over 50 clinicians, health management specialists, and measurement and analytics specialists (MDs, RNs, PsyDs, PhDs, MPHs, MBAs, MSs, etc.). Areas of focus include: Clinical Services, Value Based Care, Behavioral Health, Worksite Clinics, Health and Well-Being, Culture and Organizational Change Management, and Integration with Safety, Absence and Disability Management.
Partner (2001 to 2002, 2004 to 2017)
Held leadership roles in Mercer’s Total Health Management specialty group as well as being a member of Mercer's Global Health Management practice. Howard’s areas of expertise include domestic and international health and productivity analysis, integrated care management strategy development, onsite clinical/health services, and linking health care and absence management data and operations.
The Benfield Group
Vice President, Human Capital Consulting (2003 to 2004)
Led consulting practice focused on integrated health and human capital strategic and tactical solutions including: comprehensive total health design; communications; compensation and career development; leadership development and training; and market strategy.
Howard has 25+ years of experience in health, disability and HR management strategic planning, implementation, reengineering and evaluation working within and for employers of all sizes.
Howard’s previous company, Champion International, won the C. Everett Koop National Health Award in 1994 and 1996, and was rated as “Healthiest Company” by Fortune and “Healthiest for Women” by Working Mother. Howard is a past regional President of the International Association for Worksite Health Promotion and a recipient of its Exceptional Leadership Award. He has been a speaker at various international and regional conferences on integrated health and productivity management.
Howard received an Master’s degree in Exercise Physiology from Adelphi University and a B.S.E. from the State University of New York. He also attended the Emory Business School Executive Management Program.
Connie Haralson, CPC, LPC
As Vice President of Client Partnerships for the commercial Account Services team at Beacon Health Options, Connie provides strategic leadership and oversight to provide best-in-class client services. In addition, she has a voice in refining and evolving our employee assistance programs and behavioral health products and services to meet the evolving needs of our customers.
Connie has more than seventeen years of experience in health and well-being sales and services, client success, and human resources management. Her extensive background in healthcare and leadership includes delivery and implementation of employee assistance programs, telehealth solutions, digital health, and behavioral health services. She has also provided total population-health management solutions for Fortune 500 companies and other high-growth start-up organizations.
Connie comes from Onlife Health, a FloridaBlue company leading business development for health and well-being digital solutions. In her prior role as vice president for MDLIVE, a leading telehealth provider of on-demand healthcare services, she was responsible for both conception and execution, including the development and negotiation of strategic partnerships. Prior to that, she spent nine highly successful years in the industry with Anthem in a series of key sales and account management roles.
Connie is also an active Georgia Licensed Professional Counselor and has clinical experience working in both inpatient and outpatient settings; giving her a unique and value viewpoint on healthcare. Connie believes and advocates that behavioral health should be a business priority for all organizations.