Caregiving Benefits Gaining More Attention from U.S. Employers, Northeast Business Group on Health Survey Finds

April 16, 2020

For Immediate Release

NEW YORK, April 16, 2020 — Amid an ever-increasing rise in the number of employees shouldering caregiving responsibilities, U.S. employers were already making caregiving benefits one of their top priorities even before the COVID-19 pandemic, according to a survey by Northeast Business Group on Health (NEBGH). The survey of 117 mostly large, U.S. employers found more than three quarter of respondents (79%) said caregiving will be an increasingly important issue over the next five years.  The survey was conducted in late 2019 and early 2020.

Roughly one in six U.S. employees provides care for an ill or elderly family member. And more than a quarter of these employee-caregivers are millennials, many of whom may also have childcare responsibilities. These caregiving employees face many challenges including stress and anxiety, loneliness, higher incidences of certain medical conditions, and financial woes. The presence of caregivers in the workforce – whether working from home or in the office - also poses challenges for employers including absenteeism and presenteeism, reduced employee engagement and productivity, and higher health care costs.

“The challenges for employee-caregivers have increased exponentially as a result of the risk for COVID-19 among older and vulnerable people, social distancing requirements, and 24/7 childcare responsibilities” said Candice Sherman, CEO of NEBGH. “Employers are trying to increase support for caregiving employees by providing more back-up help, flexible working hours and access to expert resources, and some are providing relief funds to help with expenses.”

According to the survey, 61% of respondents said caregiving is a top priority for them.  And while nearly half (45%) believe they are on par with similar organizations in developing caregiving-friendly benefits, almost a quarter (22%) see themselves as below or well below average, a clear sign there is much room for improvement. 

The 2019/2020 Employer Benchmarking Survey is a follow-up survey to one NEBGH conducted in 2017. Key findings from the new survey include:

  • The vast majority of employers (91%) recognize that caregivers may abandon self-care, a 17% increase from 2017.
  • Employers know that employees may not be comfortable identifying their caregiving status to managers – less than 50% thought they would be.
  • 84% of employers believe that having a caregiving-friendly workplace is important for retaining and attracting talent - a 9% increase from 2017.
  • Over half of respondents (58%) think their C-suite is supportive of caregiving policies – a 14% increase from 2017. Interestingly, 38% were not sure how supportive the C-suite would be and that therefore building a business case for caregiving benefits would be necessary. 
  • Nearly three quarters of respondents (71%) provide flexible work options.
  • An increasing number of employers are providing paid leave specifically for caregiving – the percentage of those not doing so fell from 89% to 77%.
  • Increasing leave for caregiving and implementing flexible work arrangements were at the top of benefit managers’ caregiving wish lists.

Financial support for the survey was provided by AARP. The survey report is available to employers and the public, and can be accessed here.

About Northeast Business Group on Health

NEBGH is an employer-led coalition of healthcare leaders and other stakeholders with the mission of empowering members to drive excellence in health and achieve the highest value in healthcare delivery and the consumer experience. 

Media Contact:
Candice Sherman
212.252.7440 ext. 234


Northeast Business Group on Health Releases Employer Guide to Address Health Care Needs of Lower-Wage Workers with Diabetes

February 12, 2020

Northeast Business Group on Health (NEBGH) has released “Diabetes and Lower-Wage Workers,” a new employer guide to help HR and benefits leaders address the health care needs of lower-wage workers with diabetes and the rising costs associated with them.  

More than 30 million Americans – roughly one in 10 – have diabetes, making it one of the most prevalent diseases in the U.S. Studies show the cost of diagnosed diabetes has reached $327 billion annually, with health costs for individuals with diabetes more than twice those without. Low socioeconomic status doubles the risk of developing Type 2 diabetes, which is more common among racial and ethnic minorities and people who are less educated, and more likely those who are lower-wage earners.


Northeast Business Group on Health Selected for Employer-led Effort to Improve Access to Mental Health and Substance Use Care in New York, New Jersey, Connecticut and Nationally

December 12, 2019

NEW YORK – December 12, 2019 – Northeast Business Group on Health (NEBGH) has been selected to lead efforts in New York, northern New Jersey and southern Connecticut to improve mental health and substance use care. This is part of a transformative initiative called The Path Forward for Mental Health and Substance Use led by the National Alliance of Healthcare Purchaser Coalitions, American Psychiatric Association (APA), American Psychiatric Association Foundation (APAF) Center for Workplace Mental Health and Meadows Mental Health Policy Institute.

Launched last month, The Path Forward has embarked on a five-year plan to execute a disciplined, private sector approach to improve mental health and substance use care for Americans across the nation.

“We are very pleased that our organization has been selected to participate in this very important initiative to improve care for mental health and substance abuse disorders,” said Candice Sherman, CEO of NEBGH. “Employers, working in collaboration with health plans, providers and other stakeholders, can play a significant role in improving the access to high-quality, high-value behavioral health care and bringing care for mental health and substance abuse to the same level of care afforded to physical medical care.”


Northeast Business Group on Health Releases Employer Guide to Providing High-Value Cancer Care

November 18, 2019

Northeast Business Group on Health (NEBGH) today released “Delivering Value in Cancer Care: The Employer Perspective,” a comprehensive guide to help HR and benefits leaders assess and develop cancer-friendly care and benefit programs that offer high value to employees and families.

American Cancer Society estimates the total cost of cancer in health care expenses and lost productivity is more than $180 billion a year. Cancer is also relatively common, with an estimated 1.76 million new cancer cases predicted to be diagnosed in the U.S. in 2019. Some new treatments have price tags that exceed $1 million, and with more effective treatments a reality, cancer survivorship creates additional care needs and costs.

“Cancer is a complex and expensive disease that impacts all aspects of a patient’s life, not just their health,” said Candice Sherman, CEO of NEBGH.  “For a growing number of employers, ensuring that employees and families receive high quality cancer care and maximizing the value of spending on care are top priorities. Unfortunately, while these priorities are clear, the roadmap to achieving them is not. That’s one reason why we developed this employer guide.”

The Guide, Delivering Value in Cancer Care: The Employer Perspective, is the culmination of a nine-month initiative that included interviews with national employers, health plans and care providers; a survey of 75 employers across the U.S.; and a roundtable discussion with employers, stakeholders and experts on cancer in the workplace issues.


Northeast Business Group on Health and Yelp Announce Partnership to Display Maternity Care Measures for New York City and Long Island Hospitals

May 8, 2019

NEW YORK and SAN FRANCISCO, May 8, 2019 -- Northeast Business Group on Health (NEBGH), the New York-based employer-led coalition of healthcare stakeholders, and Yelp Inc. (NYSE:YELP), the leader in connecting people with great local businesses, today announced a partnership to add onto Yelp pages maternity care measures for the roughly 50 New York City and Long Island hospitals that provide maternity care services.

Under the partnership, NEBGH will provide Yelp with maternity care data from, a website NEBGH runs that includes publicly-available, searchable data on maternity procedures and practices at all New York City and Long Island hospitals that deliver babies. The maternity care measures that Yelp will display on the New York City and Long Island hospitals’ pages are among the most important ones for expecting mothers and families to learn about and take into consideration when planning to give birth. These include:

  • C-section Rate (NTSV) - The percentage of Caesarean section deliveries in “low-risk” pregnancies to mothers having their first baby.
  • Breastfeeding Rate - The percentage of newborns fed only breastmilk before discharge from this facility.
  • Episiotomy Rate - How often episiotomies are performed at this facility.
  • VBAC Rate - How often vaginal births among women with a prior C-section occur at this facility.

Northeast Business Group on Health and AARP Release Employer Guide to Digital Tools for Caregivers

December 17, 2018

Northeast Business Group on Health (NEBGH) and AARP launches “Digital Tools and Solutions for Caregivers: An Employer’s Guide” to help HR and benefits leaders support employees who are family caregivers. A past survey of employers found nearly 9 in 10 were interested in providing digital caregiving support tools and services for their employees. The guide from NEBGH and AARP is the latest in a series of collaborative initiatives to help employers support the millions of family caregivers in the workplace.

“With the number of employees who are caregivers expected to increase, employers are searching for ways to better support them,” said Candice Sherman, CEO of NEBGH. “However, rapid changes in technology make it increasingly difficult to develop effective digital programs for caregivers. We created this guide to help employers navigate the complex technology marketplace as new innovations are introduced.”


Northeast Business Group on Health Releases Updated Employer Guide to Digital Tools and Solutions for Diabetes

November 27, 2018

NEW YORK, November 28, 2018 – Northeast Business Group on Health (NEBGH) today released “Digital Tools and Solutions for Diabetes: An Employer’s Guide,” an update to its inaugural guide introduced in 2016 for employers interested in exploring the use of digital tools and solutions for their efforts to help employees prevent and manage diabetes. The guide is designed to help employers determine which digital features are most important in addressing the specific challenges they face with their workplace diabetes programs, and serve as a starting point for matching solutions.


Northeast Business Group on Health Releases Employer Guide to Genomic Medicine

November 20, 2018

NEW YORK, November 20, 2018 – Northeast Business Group on Health (NEBGH) today released “Genomic Medicine and Employers:  Separating the Hope from Hype,” the industry’s first employer guide to help HR and benefits leaders better understand and make coverage decisions about genomic medicine and genetic testing.

According to the National Human Genome Resource Institute, genomic medicine is an emerging medical discipline that uses genomic information about an individual for diagnostic or therapeutic decision-making. Genomic medicine is most commonly applied in oncology, pharmacology, cardiology, rare and undiagnosed diseases, infectious disease, maternal health and mental health. While many treatments based on genomic research are still years away, when it comes to screening and diagnostic testing, marketplace progress in genomics is happening quickly.


Northeast Business Group on Health Releases Guide to Employee-Centric Cancer Care Benefits

August 21, 2018

Labeling a cancer diagnosis one of the most complex issues faced by employees and employers alike, Northeast Business Group on Health (NEBGH) today launched “Improving the Cancer Patient Experience:  Putting Employees at the Center of Your Cancer Benefits Strategy,” a guide designed to help HR and benefits leaders organize, coordinate and provide the best possible experience for employees and family members with cancer. 


Northeast Business Group on Health Launches New Website for Expectant Parents in New York City and Long Island

June 26, 2018

ExpectNY is an accessible and easy-to-understand source of information and publicly-reported hospital data about maternity procedures and practices. Users can search for a hospital’s rates for C-Sections, VBACs (Vaginal Birth after Cesarean), inductions, episiotomies, breastfeeding and other factors helpful for expectant mothers to understand when planning to give birth. The website includes searchable data from more than 50 hospitals in New York City and Long Island..